Distributor Info
Sold by Promotional Products Distributors Only
Sending in your PO and Art:
- Email: orders@giftworkspremium.com
- Please attach PO and art file in one email
- Fax: 262-522-7945
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- Fax PO; then email art files to orders@giftworkspremium.com noting the PO# and that it was faxed
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PO Required info:
- Distributors Name
- PO #
- Telephone #
- Fax # (if available)
- Billing Information
- Billing Address
- Credit Card information
- Credit references
- terms may be available upon establishing credit with us
- ASI # (if you don’t have one a wholesaler id/#)
- Shipping Address
- Shipping method (any major carrier/method)
- Include Shipping # if desired
- If no method is listed, we will ship best method
- (see “Shipping Info” section below for more)
- Shipping method (any major carrier/method)
- Ship Date and/or In-Hands Date
- (If applicable) Do Not Ship Before Date
- Product Information
- Sku #
- Color, Size, etc.
- Artwork (see Art/Media Files for more)
- Please note if proof(s) are required (see Proof/Virtual for more)
- If applicable, list the email address proof(s) should be sent to
- Please note if proof(s) are required (see Proof/Virtual for more)
shipping Info:
On average, orders take 7-10 business days to leave our facility after receiving the PO and receiving art approval.
- The order will be charged with shipping costs, that are determined by weight and carrier. We do not charge any additional shipping fees.
- All orders ship from our facility in Waukesha, WI 53186.
Pricing Disclaimer:
- We reserve the right to change our product’s prices at any time without further notice.
- Sometimes we need to change the cost of a product, either up or down, databases will be updated as soon as possible.
- Prices listed in any other websites may not be accepted.
- We sell our products through a number of different online channels and we cannot always control when they are updated. We reserve the right not to accept a price listed online.
Additional Fees/Charges:
We do not charge any art/design/customization/personalization, set-up, or proof fees.
Proof/Virtual:
If you are requesting:
- Before placing a P.O.
- please email artwork & request to design@giftworkspremium.com.
- When sending in a P.O.
- please send the artwork with the P.O. to orders@giftworkspremium.com (see Sending in your PO and Art).
Please specify how you would like the artworks configured. Proofs will be sent from design@giftworkspremium.com
*Please note: Check proof/virtual for any misprint/misspelling.
** Please note that approval is final and changes cannot be made once the order has been approved.
- On new artwork/designs proofs will always be sent for approval before production
- orders will not be given to production until approval is received
- On reorders, proofs are ONLY sent if requested
- if proof is requested, orders will not be given to production until approval is received
Art/Media files:
The higher quality that can be sent the better/clearer image will be produced.
Vector Files are preferred (.cdr, pdf, AI, .eps) but any art files are accepted. If a file will not, work the designers will reach out to request a different file.
- Per Production Method:
- Engraved Products:
- Require art to be Black and White ONLY, not grayscale
- If you do not have a black and white file, please specify how you would like overlapping line/objects to be handled
- Require art to be Black and White ONLY, not grayscale
- Sublimation Color Products:
- Please send RBG files if possible
- Engraved Products:
Authorization:
By placing an order/proof request with GiftWorksPremium, you represent and warrant that you have the authority to order, purchase, and/or distribute merchandise containing the names, trademarks, copyrights, logos, etc., specified and/or submitted with your order/proof request. You also consent to indemnify, defend and hold harmless GiftWorksPremium, its affiliates, and representatives from and against all claims, liabilities, and expenses, including attorney fees, arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark, or any other proprietary right such of such merchandise. This provision will remain in effect after delivery of your merchandise.
GiftWorksPremium has the authority to modify products as needed to assure quality and product availability.
Site/Print Ad Images:
Logo, designs, and/or images used by GiftWorksPremium on this site or in print media are for illustrative purposes only. They do not imply endorsements, nor does the owner of such work expressly authorize any items with these specific logos for sale to anyone other than the owner of such designs.
Return Policy:
Because items are design/customized/personalized per orders, returns are not accepted.
Damages/Defect Policy:
If you/the recipient of the item believes that the product has been damaged in transit or to have a manufacturer defect upon receipt, please send images of the product in question to info@giftworkspremium.com.
The claim will be reviewed. Claims will not be reviewed after 90 days past delivery date. If accepted a replacement or credit may be issued.
GiftWorksPremium reserves the right to deny any claim. *Please note: Check proof/virtual for any misprint/misspelling, claims can be denied if claiming design/personalization defect when product was produced as approved. Claims can also be denied if damages are due to customer use of the product.